
This list provides a comprehensive list of Tableau dashboard concepts tailored for a Property & Casualty (P&C) insurance company as developed by our consulting staff. Each dashboard is designed to enhance visibility, optimize operations, and support data-driven decision-making across underwriting, claims, finance, and customer experience functions.
Track underwriter performance and policy risk portfolios.
Key Metrics: Quote-to-bind ratio, loss ratio, exposure by line of business, premium written vs. earned.
Audience: Chief Underwriter, Risk Managers.
Visualize exposure concentration by geography and policy type.
Key Metrics: Total insured value (TIV), catastrophe risk distribution, reinsurance exposure.
Audience: Risk & Reinsurance Teams, Executive Management.
Measure profitability by product, region, or agent.
Key Metrics: Combined ratio, loss ratio, renewal rate, profitability trend.
Audience: CFO, Product Managers.
Monitor end-to-end claim process and identify bottlenecks.
Key Metrics: Claims opened vs. closed, settlement time, backlog by adjuster.
Audience: Claims Director, Operations Manager.
Identify potentially fraudulent claims using data signals.
Key Metrics: Claim frequency by claimant, anomalous claim amounts, high-risk patterns.
Audience: SIU, Risk Managers.
Assess claim volume and losses after catastrophic events.
Key Metrics: Claim count, insured loss, reinsurance recovery, loss heatmaps.
Audience: Claims Leadership, Actuarial Teams.
Provide actuaries real-time insight into reserve levels and trends.
Key Metrics: Loss ratio, IBNR changes, severity/frequency trends.
Audience: Actuarial Analysts, Finance Teams.
Track premium trends and forecast revenue.
Key Metrics: Written vs. earned premiums, renewal rates, product mix.
Audience: CFO, Product Management.
Evaluate agent performance and retention.
Key Metrics: Policies sold, loss ratio per agent, retention rate.
Audience: Sales Directors, Distribution Managers.
Monitor customer experience and renewal trends.
Key Metrics: NPS, churn rate, claims satisfaction.
Audience: CX Managers, Marketing Team.
Optimize internal processes and resource utilization.
Key Metrics: Average handling time, SLA adherence, claim backlog.
Audience: Operations Leadership, PMO.
Ensure compliance with insurance regulations.
Key Metrics: Complaints per policy, audit findings, reporting delays.
Audience: Compliance Officers, Legal Department.
Visualize AI-driven forecasts for future losses.
Key Metrics: Predicted vs. actual loss ratio, risk classification, confidence intervals.
Audience: Data Science, Actuarial, Risk Management.
Identify profitable customers and cross-sell opportunities.
Key Metrics: CLV, renewal probability, cross-sell conversion rates.
Audience: Marketing, Product Teams.
Provide a high-level view of enterprise KPIs.
Key Metrics: Combined ratio, claims volume, customer retention.
Audience: CEO, COO, Board Members.
| Dashboard Name | Focus Area | Unique Feature |
| Geo-Risk Analyzer | Risk Mapping | Interactive map overlay of exposure by hazard zone. |
| Reinsurance Treaty Tracker | Finance & Risk | Monitors ceded premium, recoveries, and treaty limits. |
| Agent Gamification Dashboard | Sales | Displays leaderboards and real-time commission insights. |
| AI Claims Predictor | Machine Learning | Predicts claim probability and loss amount in real time. |